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Meeting Date:
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6/14/2024 - 7:00 PM
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Category:
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Technology Services
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Type:
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Info
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Subject:
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ACPS Anonymous Tipline Reporting System Update
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ACPS 2025 Strategic Plan Goal:
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Goal 5: Family and Community Engagement ACPS will ensure that all families and community members feel welcomed, respected, and valued.
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Funding Source or Fiscal Impact (where applicable)
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File Attachment:
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Agenda Item Summary:
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To date, ACPS has received forty-six tips, seven of them were non-school related. Three tips were sent to the APD and one of them was non-school related. School and division teams investigate each tip as they investigate all reported incidences. The attachments break out the tips by self-reported event type and school and by Division recipients. Please note that one tip
can have multiple locations and categories.
Twenty-nine tips were submitted from a mobile web browser with the others coming from a PC web browser or mobile app. Almost all tips were submitted during the school week and between the hours of 8am and 8pm.
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Background:
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Last summer ACPS launched an Anonymous Tipline Reporting System as part of efforts taken to increase safety and security across the division. ACPS uses Navigate 360 P3’s Anonymous Tip System and Sandy Hook’s Promise 24/7 Call Center to receive and distribute tips to the appropriate ACPS administrator and to provide real-time support for the tipster.
Students can report tips from the mobile app or the webform available on all school websites as well as in Canvas. When tips are submitted, Sandy Hook Promise 24/7 Call Center receives the tips and engages in a two-way conversation with the tipster to verify the tip, assess its severity and route it to the appropriate school or division team during the school day. The Call Center typically responds to tips within a minute and begins a dialogue with the student to gather more information. In order to support school administrators and provide ongoing student support, ACPS developed the below schedule and structure for routing tips.
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Recommendation:
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The Superintendent recommends that the School Board review the information related to the ACPS Tipline.
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Approvals:
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Recommended By:
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Signed By:
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Dr. Melanie Kay-Wyatt - Superintendent
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